Privacy Policy

This privacy policy sets out how Illuminating Embroidery uses and protects any information that you give to us when you use this website. Illuminating Embroidery is committed to ensuring that your privacy is protected.

We will collect the following information

  • name
  • contact information including email address and mailing address
  • demographic information such as post code for our own obligation to VAT requirements

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are really serious about making sure your details are safe and secure. In order to prevent unauthorised access or disclosure we have put in place suitable electronic  procedures to safeguard and secure the information we collect online.

We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or willful default.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Cookies are on all web pages.

We use traffic log cookies to see which pages are used & helpful. This helps  improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You acknowledge and agree to be bound by the terms of our privacy policy. Your details will not be shared with third parties and will only be stored by me for contact regarding your course. I will not store any personal banking details.

Illuminating Embroidery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2015.